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The Government encourages more public participation in opposing and controlling of poor quality products in markets

Summary

The public can report about poor quality of goods and services through hotline number 1510 of the industry and commerce sector. The hotline has been established since 13th May 2016, and it becomes an important tool for the public to directly report to the government when experiencing negative impacts, discovered or aware of poor quality of goods and services in order to exercise their rights and punish violators as stipulated in the regulations. Since the launching of the hotline until today, there were 78 cases being reported. Among these, 44 cases are resolved, 18 cases are ongoing, and 16 cases couldn’t be resolved due to the authority was unable to contact complainers when collecting information and evidences.

Updated on : 24-07-2017


The Government encourages more public participation in opposing and controlling of poor quality products in markets

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